Communications

Persuasive Communications:  Presentation Skills, and Pitching New Business

Knowing how to speak effectively in public is one of key skills for successful business people. Oftentimes even best projects don’t advance for one simple reason: you are unable to present them in such a way that your clients or decision makers in your company find them compelling and necessary. In this course you will train your basic presentation skills and learn how to pitch new business projects.

Who should attend? This course is recommended to all business people who want to learn how to speak in public effectively.

Persuasive Communications: Effective Writing

Being persuasive is a crucial skill in business matters. No matter if it is a business proposal, an advertisement or an information brochure – skillful writing is absolutely necessary in order to convince your audience. In this course you will learn how to develop a written logical argument in such a way that people will buy it.

Who should attend? This course is recommended to all business people who want to learn how to write effectively.

Fundamentals of Public Relations: Managing Your Various Publics

Managing the flow of information is a very demanding task. In order to communicate efficiently within and outside the company managers need to follow certain rules. Some of them are quite obvious, others rather unwritten but nevertheless important to ensure business success. This course will show you how to manage effectively the different publics your company has to deal with.

Who should attend? This course is designed for all business people interested in improving their understanding of PR.

Crisis Management & Communication

Business life is full of unexpected events. While most of them don’t pose a danger, some of them might represent a genuine threat for a company’s success. In such cases it is absolutely necessary to deal with the challenge quickly and appropriately. In this course you will learn how to manage crisis situations and communicate effectively, transmitting the right message to your stakeholders and the general public.

Who should attend? The primary target of this course are Marketing managers who want to understand better the work of their PR colleagues.

Valid Argumentation: Detecting Faulty Reasoning

In business life, we are regularly confronted with people using misleading or even misconstrued arguments, often based on rhetoric and sophisms. In this course, we will teach participants how to detect faulty reasoning and react adequately towards it.

Who should attend? This course greatly increases critical thinking and is therefore recommended to all managers.

Conflict management

Knowing how to approach and solve conflicts, or simply how to prevent them, is an important skill for the modern manager and leader. In this course you will optimize your communication skills learning how to handle critical situations effectively, how to manage emotions and how to behave and approach a conflict in a global environment.

Who should attend? This course is recommended to all business people who want to learn how to handle conflicts and critical situations effectively.

Customer Focused Communication

An organization is nothing without its costumers. Through this program you the participants will enhance their communication skills in order to be able to offer excellent services and optimize performance. The general objective of this course is to make the participants aware of the customer’s needs and so forth to be able to build and develop excellent Customer Focused Services.

Who should attend? This course is recommended to all business people who communicates daily with customers and want to achieve excellent performance in sales and in all the other customer services related professions.

Effective communication leading teams (leader coach)

Every team leader knows how important it is to be able to untangle messy problems and find solutions. In this course you will learn how to implement coaching and mentoring communication tools in order to enhance your communication and leadership skills, optimize your charisma, develop people, support them, and optimize their performance. 

Who should attend? This course is recommended to all team leaders who want to learn how to develop people and be more effective as a leader.

Coaching and training-based Coaching

An effective transfer of knowledge is more than important for every type of training program you want to implement in your organization. We support you with a long-term learning program through coaching and mentoring, starting with a kick-off training of your choice. We develop with you and for you the best effective solution.

Feedback as a development tool (international environment)

According to different psychologists, constructive regular feedback to employees about their performance is an effective development tool and help building a positive relationship among the team members, raising performance and engagement. In this course you will learn how to give constructive effective feedback in an international environment, taking into consideration not only the basic rules of effective communication and individual psychology, but also the cultural differences in giving and taking feedback.

Who should attend? This course is recommended to all team leaders who want to learn how to develop people and be more effective as a leader in a global environment.

Feedback as a development tool (Communication tool)

According to different psychologists, constructive regular feedback to employees about their performance is an effective development tool and help building a positive relationship among the team members, raising performance and engagement. In this course you will learn how to give constructive effective feedback developing employees and teams, taking into consideration the basic rules of effective communication and individual psychology. Establish an effective feedback culture optimizing performance and cohesion in your team.

Who should attend? This course is recommended to all team leaders who want to learn how to develop people and be more effective as a leader.